Havanna Café - Shopping Metrô Tatuapé

The service at Havanna Café was wonderful. Laura has an incredible service, super attentive and whimsical in all requests.

I'm not a big fan of dulce de leche... but I had a delicious heart of palm pie accompanied by a good cappuccino. The place is pleasant, inside Saraiva da Sé. I recommend it.

I bought a mini panettone there and paid 21.90 if I'm not mistaken. I was well attended, the panettone was tasty but I expected a little more from the dulce de leche

Bad, very bad! We bought a bag on the Food to Save app at Havanna Tatuapé which would be equivalent to R$60 with a discount of R$29.90. They sent us a coxinha and a slice of Panettone. It is impossible for these 2 things to be equivalent to R$60. Very disappointed with the establishment, which does not deliver on what it promises and does not understand the application's proposal.

Terrible attendance. I arrived at 7:30 pm And I haven't been served yet, the girl didn't come to the table, she went to clean the floor, talk, but didn't answer... after a long wait she came to say that she couldn't serve me a coffee because the store doesn't serve coffee after 7:30 pm, absurd !!! While the competitors were full, they were closing. The worst of all is being ignored for 15 minutes. When your co-worker decided to come to the table, he came arguing that we were wrong Well, in summary, I left the house just to go have a coffee at Havana and I was very poorly served, 20 minutes to the mall, 15 minutes waiting... gas and parking expenses, but most importantly... my time. Anyway, is the franchise changing its pattern or is it just Tatuapé’s? 🤔 I've been a customer of the franchise for over a year, I've already recommended it to many friends... it's a shame that it's like this... in the middle of a crisis, employees let go of customers